At Greenwood Campbell we are quickly establishing ourselves as experts in Emerging Technologies. In particular, AI, voice and chatbot development.

Our approach is to take the best AI technologies available on the market, and deliver solutions for clients, ranging from local businesses to some of the largest companies in the world.

An AI Architect will be comfortable in a fast-paced environment where you will be challenged every day. You will be working on the next generation of conversational agents - both chatbot and voice - and will be responsible for designing the conversation flows and writing the copy that powers them.

You will need to adapt the experience & copy or scripts to the relevant channel, whether it's a Facebook Messenger bot or an Alexa Skill, making use of structured content templates where appropriate to ensure the user experience is as good as it can be.

We are looking for someone who can help us to define benchmarks and best practices for chatbot design, and who is willing to contribute to the chatbot community by writing articles and speaking at events.

In addition to creating the experiences for new chatbots, you will need to monitor the performance of our live bots, and suggest improvements to the user experience based on the data you see.

WHAT WE LIKE TO SEE

  • Strong user focus with experience in a UX environment
  • Ability to write engaging, conversational copy for both written and verbal uses
  • Experience in storytelling with the ability to map out a chatbot journey
  • An understanding of how chatbots work from a technical perspective, and how a change to one part of the experience may impact other areas
  • Able to review chatbot performance and usage, spot patterns and produce reports with data-driven recommendations

Sounds like you?

Sounds like you? Send your CV to careers@greenwoodcampbell.com


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