There is not an aspect of life that isn’t touched or influenced by digital. No longer do we sit in front of our desktops making an effort to to search the web. Our digital experience is all around us, happening 24/7, coming to us in our pockets, on our wrists, anywhere we are - it truly is 'always on'.
Never before has the challenge been as tough for brands to make their experience immersive, enjoyable, memorable and at the very least easy and bearable.
We understand people. We live and breath digital. We understand the experiences they want, need and expect. We have the expertise to help create your ultimate user experience.
There used to be a time when user experience testing meant a group of people sat at desks in a lab running through test scripts.
But this is so far from how people use the web, it simply is not useful. We test outside of labs, in real world environments, with distractions on every type of device.
We track eyes, fingers against user journeys, and run tasks so we can truly understand what they need, want and how to make it a better experience.
We establish your audience personas to provide the framework to any project.
We understand every stage and touchpoint during the buying process to create your experience map.
We understand the journeys users we will want to make and how we can make these easy.
We use surveys, focus groups, interviews and more to get under the skin of your audiences.
We map how your users feel, what they say, what they think and what they do.
We use prototypes to test and ensure we’ve got it right, adapting and evolving rapidly.
From interactive, hi-fi and to lo-fi, we create the best foundations for your project.
Real world testing ensures we get it right, each and every time.
We want every one of our clients to succeed digitally; developing a new website that delivers business objectives, creating awesome experiences while at the same time producing outstanding results.
With this in mind, we offer any prospective client a complimentary digital appraisal on the house. We aim to: