Quickly establishing a rapport through their companies shared values of empathy and making people’s lives better through technology we began looking at opportunities to collaborate.
After rapid organic acceleration, Constant Companion recognised an opportunity for consolidation of all digital real estate into one, platform. After a competitive pitch process Greenwood Campbell won the project and began work.
The ultimate goal of the project was to consolidate what had become a cloudy digital landscape for Constant Companion. There were a number of additional sites that were diluting the overall message and the UI of the current was counterproductive for sales conversion and customer retention / experience.
The project team from the client side was multifaceted and included representatives from marketing, brand, sales and IT. The project was led by the Constant Companion CEO.
"Much has changed in 2020. But, our confidence in choosing Greenwood Campbell to work with is not one of them. It has been a great journey and our trust in the great work you do and the similar values and beliefs that showcase who you are -- continues to grow"Mark Gray
Chief Executive Officer at Constant Companion
We conducted user surveys at the Basware Connect conference, talking directly to their clients and partner base and analysing their user habits on the current site. We kicked off the project with a discovery session where the GC team interrogates the original project brief and we really drill down into the requirements of the project. This is a crucial first step as it often uncovers the real reason behind a project and allows us to focus our efforts on what really matters to the business.
We used a mixture of Agile and Waterfall methodologies to successfully deliver the project. This was managed by weekly sprints and regular project governance calls.
Due to travel restrictions across the globe, this project was won, built and delivered during several national lockdowns both in the UK and the US. This presented its own unique set of challenges but despite the remote nature of the project both the GC and CC teams worked fantastically well together and the project was delivered on time and on budget on New Year’s Eve 2020.
The project has only been live for a short period of time but the early client feedback has been excellent - check back here in the near future for a more data driven analysis of the success of the project.